Banking Mohtasib warns banking consumers to be aware of
fraudsters
Banking Mohtasib Pakistan, Muhammad Kamran Shehzad has asked the
banking customers to be vigilant of the fraudsters, who are using innovative techniques
to deprive them of their hard earned cash.
In a statement, he said urged the banking customers to not
disclose their personal and financial information to any third person in order
to protect them from fraudulent activities of swindlers / fraudsters.
He said the personal and financial credentials that could be
used by scam
mers include OTP, password, credit / debit cards and CNIC numbers
on any telephone calls received from any source, including the helpline of
banks.
Customers cannot get calls from a bank’s helpline because
outbound calls cannot be made from a helpline number, Shehzad added.
The mohtasib said that on receipt of suspicious calls, customers
should immediately approach the nearest branch of their bank or contact the
helpline of the bank.
The banking mohtasib said his office has provided relief amounting to Rs. 209.15 million to the banking customers by disposing of 5,589 complaints against commercial banks during the first quarter (January-March, 2023) of the current calendar year.