Mobile banking users reach 16 million in payment ecosystem advancements

 

Mobile banking users in Pakistan grow by 8%

The State Bank of Pakistan (SBP) released its Quarterly Payment Systems Review for the second quarter of the financial year 2023-24, revealing notable progress in Pakistan's payment landscape. Mobile banking users grew by 8% to reach 16 million, while internet banking users reached 11 million, marking a quarterly growth of 5%.

The report underscores the increasing adoption of digital payment methods among Pakistanis, with mobile and internet banking emerging as the preferred modes of digital transactions. This growth in user base also saw a corresponding 15% increase in the number of e-wallets registered with Electronic Money Institutions (EMIs), totaling 2.7 million during the quarter.

 

State Bank of Pakistan (SBP) appreciates impressive growth in mobile and internet banking



Furthermore, branchless banking service providers registered over 67 million m-wallets, indicating a strong penetration of digital financial services across the country.

Retail transactions processed by banks, microfinance banks (MFBs), and EMIs witnessed a significant quarterly growth of 15%, compared to 5% in the previous quarter. Digital transactions constituted 82% of overall retail transactions, reflecting a continuous shift towards digital payment methods.

Notably, digital channels accounted for more than 90% of retail fund transfers and 73% of bill payments/mobile top-ups during the quarter, underscoring the increasing reliance on digital platforms for financial transactions.

 

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The report highlights the contributions of the instant payment system Raast and the real-time gross settlement system (PRISM) in expanding digital financial services nationwide. Raast facilitated over 107 million fund transfer transactions, amounting to more than Rs2 trillion in the second quarter of FY24. Meanwhile, the RTGS system processed 1.5 million large-value payments, totaling Rs273 trillion during the same period.

Source: Express Tribune

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