Bank Alfalah introduces new Alfa app and Pakistan’s first digital cheque deposit kiosk

Bank Alfalah's fully digital Cheque Deposit Kiosk (CDK)
 

Bank Alfalah launches country's first digital cheque deposit kiosk

Bank Alfalah, a major commercial bank in Pakistan, has launched an upgraded version of its mobile banking app, Alfa, along with Pakistan’s first digital Cheque Deposit Kiosk (CDK). The new Alfa app aims to enhance financial inclusion by providing a wide range of digital banking services designed to meet users’ everyday financial and lifestyle needs. Building on its established reputation as a transactional banking app, Alfa is now positioned as a comprehensive financial lifestyle platform that supports savings, investments, payments, and borrowing.

The launch event, held at Bank Alfalah’s Digital Lifestyle Branch, was attended by State Bank of Pakistan representatives, including Deputy Governor Saleem Ullah, alongside senior Bank Alfalah executives and digital sector leaders. Bank Alfalah’s Chief Digital Officer, Muhammad Yahya Khan, introduced the app’s innovative features, which include:

 

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Digital Onboarding:

  • Open conventional or Islamic bank accounts remotely through secure biometric verification.
  • Access a complete financial portfolio, covering deposits, savings, investments, and loans.
  • Instantly activate, block, or adjust limits on debit and credit cards across channels.

Payments:

  • Automate bill payments for utilities, school fees, and loans to avoid missed due dates.
  • Set custom limits and expiration dates on virtual debit cards for secure online purchases.
  • Use tokenization for seamless, contactless payments without a physical card.

Borrowing:

  • Access instant loans up to PKR 750,000.
  • Utilize Buy Now Pay Later options through AlfaMall for product purchases.
  • Instantly apply for and receive credit cards.

Savings and Investments:

  • Make term deposits directly through the app, with options for conventional and Islamic banking.
  • Invest in mutual funds, Pakistan Investment Bonds, treasury bills, and more.
  • Open digital accounts in multiple currencies and easily convert between them.

 

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At the event, Bank Alfalah also introduced the country’s first fully digital Cheque Deposit Kiosk (CDK), a self-developed, instant-processing system created by the bank’s technologists and data scientists. Using advanced technologies like Optical Character Recognition (OCR), biometrics, cryptography, and machine learning, the CDK allows customers to securely deposit and clear cheques for Bank Alfalah accounts any time, day or night.

This digital advancement enables the bank to transition a substantial portion of manual teller services to an automated, always-available platform, providing convenience to small businesses and individual users alike. The new kiosk follows the success of the bank’s Cash Deposit Machines, which now process over Rs. 500 billion annually.

Source: Pro Pakistani

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